Privacy Policy

Effective date: [11/01/2025]
Store: Casa Blanca Furniture
Address: 3740 Northwest Loop 410, San Antonio, TX 78229
Phone: (210) 708-5765
Email: Cbvanitys@gmail.com

Casa Blanca Furniture (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase in-store or online, contact us, follow us on social media, or use our services (together, the “Services”).

By using our Services, you agree to the practices described here.

1) Information We Collect

Information you provide directly

Contact details (name, email, phone, billing/shipping address).
Account information (username, password).
Order details (items purchased, payment method, order notes).
Customer support messages (calls, texts, emails, chat).
Financing applications (if you apply with a financing partner—see Section 5).

Information collected automatically

Device and usage data (IP address, browser, pages viewed, time on site, referring URLs).
Cookies and similar technologies (see Section 6).

Information from third parties

Payment processors (confirmation of payment status; we do not store full card numbers).
Financing partners (application status, approval/denial, payment terms).
Delivery/fulfillment partners (delivery status and scheduling).
Reviews and social platforms (public profile name, review content if you choose to post).

2) How We Use Your Information

We use information to:

Process and fulfill orders; provide delivery/assembly and customer support.
Create and manage your account.
Offer financing options and process applications via our partners.
Send transactional communications (order confirmations, shipping updates) and, with your consent where required, marketing updates and promotions.
Improve our website, products, and customer experience.
Detect, prevent, and respond to fraud, security incidents, or illegal activities.
Comply with legal obligations and enforce our terms and policies.

3) Legal Bases (for EEA/UK visitors)

If you are in the EEA/UK, we process personal data under these bases: performance of a contract (orders), legitimate interests (site security, improvement, basic analytics), consent (marketing, certain cookies), and legal obligations (tax/audit).

4) Payments

Online payments are processed by third-party providers (e.g., Stripe, PayPal, or the method you choose at checkout). These providers collect and process payment data in accordance with their own privacy policies. We receive limited information (e.g., payment confirmation) and do not store full card numbers.

5) Financing Partners

If you apply for financing, you may be redirected to or submit information to a third-party financing partner (such as Snap, Acima, Progressive, American First, Koalafi). Your application data is collected and processed by that partner under their own privacy policy. We may receive limited information about your application status to help complete your order and provide support.

6) Cookies, Analytics & Advertising

We use cookies and similar technologies to:

Keep you signed in, remember cart contents, and enable checkout.
Measure traffic and performance (basic analytics).
Show promotions or ads that may be relevant (if enabled).

Managing cookies: You can adjust browser settings to block or delete cookies. Some features may not work properly if cookies are disabled.

Do Not Track: Our website currently does not respond to “Do Not Track” signals.

7) Sharing Your Information

We may share information with:

Service providers: hosting, website platforms (e.g., WordPress/WooCommerce), analytics, email/text providers, delivery/assembly services, IT/security, and customer support tools.
Payment processors and financing partners: to process payments or financing applications (see Sections 4–5).
Logistics and fulfillment partners: to deliver and assemble your items.
Legal & safety: if required by law, subpoena, or to protect rights, property, or safety.
Business transfers: in connection with a merger, sale, or acquisition, subject to appropriate confidentiality.

We do not sell personal information.

8) Retention

We keep personal information only as long as necessary for the purposes described here, including to meet legal, tax, or accounting requirements, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize it.

9) Your Choices

Marketing communications: You can opt out of marketing emails or texts by using the unsubscribe link in the message or contacting us at Cbvanitys@gmail.com. You will still receive transactional messages (e.g., order updates).
Cookies: Control via your browser settings or device preferences.
Account: You can update certain information by logging into your account.

10) Your Privacy Rights

Depending on your location, you may have rights to:

Access, correct, or delete personal information.
Object to or restrict certain processing.
Withdraw consent (where processing is based on consent).
Port your data (receive a copy in a usable format).

To exercise rights, contact Cbvanitys@gmail.com or call (210) 708-5765. We may need to verify your identity. If you are in California or another jurisdiction with specific privacy laws, you may have additional rights under those laws.

11) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to remove it.

12) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

13) Third-Party Links & Social Features

Our website may include links to third-party sites (e.g., financing partners, social platforms, review widgets). We are not responsible for the privacy practices of those sites. Review their policies before providing information.

14) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when it was last revised. Changes take effect when posted on this page.